Written Communication - Part 2: Capitalisation

Capitalisation is when you use an upper-case letter to start a word and the letters that follow are all in lower-case.

• Sentance Case — The most common in English Prouse. Only the first word is capitalized, except forProper Nouns and other words which are generally capitalized by a more specific rule.


• Title case — All words are capitalized except for certain subsets defined by rules that are not universally standardized. The standardization is only at the level of house styles and individual style manuals


• All Caps: Only capital letters are used.


• Small Caps: Capital letters are used which are the Size of the lower-case"x". Slightly larger small caps can be used in a Mixed Case fashion. Used for initialisms, names, mathematical entities and computer commands in printed text.


• Lowercase only: Sometimes used for artistic effect, such as in poetry. Also commonly seen in computer commands and SMS Language (texting) for quick typing.

Written Communication - Part 1: Use of 'Smileys' (emotions)

During the 1990's people started using e-mails and other ways of of communicationg through the internet on a more regular basis. People do this to show an expression of fun or joy in an easy way.

Smilies are a useful way of expressing your feelings to somebdy without having face-to-face contact with them.

Ihave listed three example of this below;

A smiley is usually used to show happiness: "I bought a new computer today! :-)"

A smiley can show that the sender doesn't want to hurt a person's feelings: "That was a silly thing to do! :-)"

A smiley can show that the sender is joking or being sarcastic: "Don't you think tests in school are really fun? :-)"

From the smiley came other ideas for showing emotions using keyboard symbols:

• :-) ... Smiley


• ;-)... I'm winking!


• :-D ... I'm laughing!


• :-( ... I'm frowning!


• :- ... I'm disappointed!


• :-o ... I'm surprised!


• :'( ... I'm crying!


• :-s ... I'm worried!


• {:-o .. I'm going crazy!


• :-P ... I'm poking my tongue out!


• x-P ... That's disgusting!


• <:o) .. Let's have a party!

Interpersonal Skills - Part 2: Methods of Communication

The term communication is the ability to interact with people in a verbal or nonverbal way.

Verbal communication is just one way people can communicate with each other. some of main componants for people to communicate verbally are the use of sound, words, speaking and the type of language.
There are over 3,000 languages spoken in the world to this date. Many different countries use different languages but some are very similer in some of the words they use e.g English and German.

Verbal communication is not the only form of communication, there is also nonverbal communication. This is when you dont have to speak or make any sounds to interact with others.Nonverbal communication consists of things like sign language and lip reading.

Sign language is a form of communaction that uses hand gestures instead of speech. It is most commenly used for people who are deaf and are unable to hear. Different countries have their own form of sign language e.g. the United States use American Sign Language as theirs.

Lip reading is a form of communication by being able to understand what somebody is saying by visually interpreting the movement of their lips, face and tongue. This is also used by people who are deaf.

Interpersonal Skills - Part 1: Positive and Negative Language

A Type of interpersonal skill is Posotive and Negative language. The term "is the glass half full or half empty" is a great example of using these languages. if you say half full it is a positive because whereas it being half empty is negative.

Below i have listed some positive and negative language:

Negative

It’ll never work

It’s how I am: I was born that way

They make me behave like that

It’s against the rules

I’m forced to

It’s just not me

In the real world…

Another mistake

If only….

Never

Positive

Let's look at our alternatives

I can try a different approach

I control my own feelings

I'll invent a new rulebook

I will choose

What shall I try next?

I make my world real by...

How interesting ..

Let's try ...

General Communication Skills - Part 2: Use of Q&A

The use of Q&A (Questions and Answers) are important in general communication. When your doing a PowerPoint presentation, at the end it is always good to ask the audience if they would like to ask you any questions. By doing this you can see if the audience have understood what you have said and if not, it is a good way to help them understand by answering their questions. When doing this you should focus on the person that has asked the question as well as remembering that the audience is there as well.

General Communication Skills - Part 1: Cultural Differences in Communication and Learning Styles

There are a number of different cultural communication differences. Some cultures have different meanings for different words which may be offensive. They may also have different hand jesters which may not be offensive to some be will be to others.

To some cultures it may not offend them but, there are some that may. If they are missunderstood or misinterpreted it could cause friction between themselves or could even be classed as racism.

The cultural differences are listed below;

• Cultural differences in verbal and nonverbal communication



• Cultural differences in communicative and narrative style



• Cultural norms for greeting and addressing individuals



• Culturally based learning style preferences



• Cultural differences in rules for adult discourse



• Cultural differences in the conversational roles for children



• The impact of cultural communication and learning style differences on the education and/or clinical process